FAQ

How to start

Create your account

If you want to buy followers, likes and other social network products on socialjuiced, you need to create a user account first. After that, just verify your email.

Please click here to sign up.

Top up your Balance / Buy credit

After you have signed up, you have to top up your balance (buy credit). We support payments via Paypal. After the successful payment, be sure to click the "Back to Shop" button in the PayPal system for your payment to be processed automatically. After that, your balance is available in the socialjuiced system and you can start buying all of our social network products. 



Make on order / Buy our social network products

After you have topped up your balance you simply can use your credit for buying likes, followers and any other social media products you need for your business. You can find all of our products here.

How to order

How to buy Instagram Likes
If you want to buy Instagram likes, you need to enter the URL of your Instagram post/video from www.instagram.com to the link column. After that, enter the amount of likes you want to buy and click on the ''Add to cart'' or ''Buy now'' button.
By clicking add to cart you can continue with buying more likes or other other products. 
By clicking ''Buy now'' you will get directed to the check out.

Please don't forget to check the product details. There you will find information about order limits, delivery speed or account requirements.

How to buy Instagram Video Views?
If you want to buy Instagram Video Views, you need to enter the URL of your Instagram post/video from www.instagram.com to the link column. After that, enter the number of likes you want to buy and click on the ''Add to cart'' or ''Buy now'' button.

*Buy views only to a single video post. If you buy Instagram views to carousel video posts, it will lead to an error. 

By clicking add to cart you can continue with buying more video views or other products. 
By clicking ''Buy now'' you will get directed to the checkout.

Please don't forget to check the product details. There you will find information about order limits, delivery speed or account requirements.

Order Status

Order status and their meanings
Our system provides statuses for tracking the execution of your order. Below there is a list of the statuses that your orders may have with the transcripts:

Pending - this status indicates that your order is in the queue and will soon be processed. Read carefully the description of the service - the launch speed is indicated there.

In progress - this status indicates that your order is already in progress.

Complete - this status indicates that your order has been completed.

Cancel - this status indicates that your order has been cancelled. Please, contact support if you see this status.

Not found - this status indicates an error in the link of your order. Please, carefully read the rules for links before placing an order - if you see this status in your order - contact support.

Partially - the order is completed, but not until the end, the balance of funds is returned to the balance.
Error Status

This status indicates an error in your order, which could be caused by multiple reasons:

  1. Incorrect link to a publication
  2. Video/post is not available in all countries (Instagram)
  3. Private profile (Instagram, Facebook)
  4. System problems
  5. Product problems

In any case, please contact our support team to solve this.

Order Cancelation

Payment Cancelation

There are several reasons for the automatic payment cancellation:

  • Temporary server error.
  • Unstable service.
  • The account doesn't meet the requirements.
  • The account is private / No avatar.
  • A non-existent link.
  • The link is in the wrong format.

*Please note, cancellation of orders by client request after payment is impossible, under any circumstances. If an error was made, the order will be canceled automatically.

Claims for unstable, test, and backup services are not accepted.

By using our service, you fully agree with these terms and conditions.

Order Cancelation

You can ask for a refund of money spent on goods or services paid through the Kickliker system, provided that the product was unavailable or removed from the catalog. Below is a complete list of conditions under which a refund can be made:

  • Removing goods from the catalog
  • Cancellation of the promotion on technical problems on our part
  • Technical problems on the part of the service

If you need a refund, you can contact our technical support and report your problem. Requests for a refund are processed within 12-36 hours, only through email support at support@kickliker.com

Return of funds is possible only to your internal balance in the Kickliker system in the amount equal to the amount of payment or the balance of funds from the executed/canceled order. Withdrawal of funds from the balance credit is not supported.

The Security Service can refuse to refund you for the following reasons:

  • user error when filling out their personal data
  • order of "unstable" goods
  • error in the link when ordering a product/service

Affiliate Program

Affiliate Program

In our system, you can use the affiliate program to attract new users to our Socialjuiced.com system and make a profit and earn money from the payments of your attracted partners and friends.

Terms of work of the partner system:

  • You receive 10 % of all payments made by your partners
  • You can get your referral link in this section
  • Number of partners involved is unlimited
  • The withdrawal of referral funds is possible by Paypal after hitting the payout limit of 50$.


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Support

Support
For any questions, you can contact our technical support by email. You will always find the "Help" button in the upper menu for our email support and FAQ. Fill out the application form and we will reply as soon as possible.

We remind you that the processing time for your request can be up to 8 hours. The operating time of our technical department: every day from 6 am to 9 pm CET time.

In addition to the email support and online chat, you can find the answer to your question in our FAQ, which will be filled as we accumulate similar issues in our technical support.